These editions could be setup to use nearly any email service that supports SMTP. Because there exists a different answer for different platforms, I'll try to update this to better server anyone that might find this again in the future.įor Jira Server and Data Center Editions, you are going to need to reach out the Jira Server admin in order to get their help here. To anyone that might have found this thread searching from Google, the answer to this question depends on where your Jira site is being hosted. So no, my links were not wrong for the original question.īut I realize that the previous answer might not directly help yourself or other people with a related problem. In their case, this was specifically the Jira site being operated by mojang. Hi Laarakkers The original poster noted the specific Jira site where they were trying to login to in their first reply. I would recommend including the specific URL you are trying to login to when creating a request like this so that they can better route your request. If that does not help, you might try their twitter support channel: It appears that they have a form on their site specifically for password reset and account login problems at Ultimately, you are going to need to reach out to the Jira administrator for that site and explain this problem to them. However there is nothing we can do from our side to fix the sending of emails here on that system. I am not sure if they have disabled these messages, or perhaps their environment might be routing/filtering these in some way. However Atlassian has no control over the system settings or mail settings this Jira installation has. This site we are on now is Atlassian Community That site you are referring to is running a server version of Atlassian's Jira.
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